turn customer signals into predictable revenue.
Post-sale strategies that reduce churn surprises, stabilize expansion, and increase valuation.
Fractional & Customer Success Consulting for B2B SaaS
Customer Signal
Revenue Predictability
Revenue Predictability
Detect churn risk earlier - before renewal surprises
Surface stakeholder misalignment and blockers
Track sentiment shifts that predict expansion
Replace anecdotes with consistent, decision-ready insight
Revenue Predictability
Revenue Predictability
Revenue Predictability
Improve GRR and NRR forecasting with confidence
Build a scalable retention and expansion motion
Clarify what drives value across your customer base
Align post-sale execution to measurable revenue outcomes
Valuation Readiness
Revenue Predictability
Valuation Readiness
Make revenue easier to diligence for acquisition
Strengthen investor reporting between funding rounds
Improve margins and reduce burn rate
Scale without scaling headcount
outcomes delivered -> real-life results
We needed to improve profitability. Brian helped us prioritize the right customer activities using clear health signals - improving retention and expanding with our most profitable accounts. — Mike N., President & CEO
Brian built a customer engagement approach that improved adoption and made customer value measurable. It directly improved both retention and revenue performance. — Andrew S., Executive Vice President
Let’s talk about your revenue strategy.
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